Serve Team Health

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Serve Team Health

How much of each serve team roster actually shows up. Everyone listed on a team in Planning Center, checked against whether they scanned in as a volunteer on each Sunday in the window.

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Team Roster Serving on a typical Sunday Avg people Served at least once Core
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Click a team to see who is on it. Roster counts de-duplicate shift teams — all three Hosts shifts hold the same people, so they count once. Teams under 10 people sort to the bottom and are flagged: their percentage swings several points on one person.

Reading this without getting it wrong
  • Serving is a check-in scan, not a confirmed request. A team that scans loosely reads low. This is a different question from the one the Serve Requests board answers — that one measures whether people replied.
  • If the Sunday rate looks bad but “served at least once” looks normal, suspect the kiosk. Those two columns disagreeing is what a scanning problem looks like, not a commitment problem. Worth a word with the team lead before anything else.
  • A team that only runs some Sundays still gets divided by all of them. Baptism is the clearest case — it reads low for doing exactly its job.
  • Don't halve for a rotation. If a team is built to serve every other Sunday, the whole team was never expected on any one Sunday. The denominator is who was asked that week.
  • Core means someone serves more Sundays than not — better than every other week.
  • A person on two teams counts in both, so the team rows add up to more than the headline roster.